We believe that the spouse/partner is critical to supporting the process you will be going through. Although it is not mandatory that your partner attend, the first appointment is designed to evaluate the history of both patient and partner in order to best determine possible underlying causes of infertility.  Approximately 40% of infertility is related to men, we believe it is important that we address both the woman and man efficiently. We also request that your spouse/partner complete new patient forms at the same time so there is no delay in any diagnostic testing.

Patient Portal: This is the best way to communicate any questions or concerns to our team.

During office hours, you can also text us at 602 765 2229.

Our main line for both offices is 602 765 2229. Should you have questions during normal hours, we are available to take your call.

Emergency After Hours: If you have an emergency after hours, on the weekend or a holiday, we have a clinical team on on-call to assist you. Simply call our main number and you will be connected to someone who will assist you. Please note any misuse of the after-hours line with non emergent requests may result in a $50 charge per call to your account.

As always, for true medical emergencies, call 911 or go to your closest Hospital’s Emergency Room.

At IVF Phoenix™, we have financial counselors who are specially trained to understand insurance benefits and the resources available to help you afford treatment. Whether you have insurance or are paying out of pocket, we make every resource available to you to help you achieve the outcome you desire.

Before your first visit, we will attempt to perform complimentary benefit verification on your behalf. Because the level and scope of fertility benefits vary widely, you should take every step needed to be sure you understand your benefits prior to your visit. We encourage you to contact your Health plan or employer to verify any information we were able to obtain. In most cases, we are able to file claims for the office visits and tests related to the diagnosis of infertility. However, there will be instances for some people where services provided related to infertility are specifically excluded. In these instances, you will be personally responsible for the payment for services. IVF Phoenix™ participates in most commercial insurance plans. We are not in network with ACCCHS.

Since all new patient appointments are virtual, we ask that you complete the new patient paperwork which has a medical request form. If you have copies of your medical records they can be faxed to 602 493 6641 or email to scheduling@ivfphoenix.com